Imagine emailing or talking with a doctor or family members about a deeply personal issue: a dire medical diagnosis. We have these conversations face-to-face, over the phone, or through email, because they are private conversations! We wouldn't want strangers to overhear, read, or listen to them. Similarly, we lock our front doors to protect against random people walking into our houses and perusing all our belongings.

In many ways when a product inventory resides on the shelf, it may be viewed as a liability rather than an asset. Many have said the inventory on the shelf are assets because they are under the ownership and control of the entity. If the entity wants to set their product ablaze, it is within their right to do so. What happens to the assets if an entity decides to set their products ablaze?

Navigating and completing a tutorial is far different than configuring and operating a ticket system. The basics can be completed, but the configuration depends on the needs of the organization more so than just an online tutorial. However, before any configuring there is a major hurdle to using an email ticket system, which is the basic issues of email.